Frequently Asked Questions
Step 1 – You make your application to participate on the Registration Form and upload your proposed offers to the ATDW. Once accepted you will have access to a bespoke portal.
Step 2 – From Tuesday 5 January 2021 the consumer will be able to obtain their Great State Voucher (which contains a unique identifier). They take advantage of any offer/s you make from Thursday 7 January 2021 by booking directly with you. You validate their Great State Voucher on the portal and confirm details of the booking.
Step 3 – The consumer completes their stay and pays the discounted rate on offer. You claim your rebate from the SATC in accordance with the terms and conditions.
The campaign will launch at 11am (ACDT) Tuesday 5 January 2021 and run until 5pm (ACDT) Wednesday 6 January 2021, unless the SATC’s Great State Voucher allocation has been exhausted prior. In this case, the SATC will close off the portal to consumers.
Accommodation providers are required to load their offer/s via the Australian Tourism Data Warehouse (ATDW) platform.
A how-to document is available online.
Yes, absolutely! We encourage you to value-add wherever you can, to encourage consumers to stay for as long as possible and spend as much as possible.
The SATC would need to review the campaign and will be guided by the current advice from SA Health.
Yes. The SATC will provide comprehensive fact sheets about all aspects of the campaign, guidelines, and a dedicated helpline. This information will be provided to accommodation providers prior to the campaign launch.
For support with your Registration of Participation please call 8463 4677 during business hours.